1Who We Are
This Privacy Policy applies to jilibet99, the online gaming and sports betting platform accessible at jilibet99.best ("Platform"). When we say "jilibet99," "we," "us," or "our" in this document, we are referring to the operating entity behind jilibet99.best and all services offered on that domain.
We are committed to protecting the privacy of every player who registers or interacts with our platform. This policy explains how jilibet99 collects, processes, stores, and shares your personal information, and what rights you have in relation to that information.
This Privacy Policy should be read alongside our Terms and Conditions. Together, these two documents form the full agreement governing your use of jilibet99.
2What Personal Data We Collect
jilibet99 collects personal information in several categories. Here is a breakdown of the types of data we hold and why:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration & age verification |
| Contact Data | Mobile number, email address | Account communications & support |
| Financial Data | GCash number, bank account number, card details (tokenised) | Processing deposits & withdrawals |
| Transaction Data | Deposit/withdrawal history, bet records, game history | Account management & regulatory compliance |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention & platform optimisation |
| Usage Data | Pages visited, features used, session duration | Improving platform experience |
| Communications Data | Support chat logs, emails, feedback submissions | Customer support & quality assurance |
jilibet99 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless strictly required for responsible gaming purposes and with your explicit consent.
3How We Collect Your Data
jilibet99 collects your personal information through the following channels:
- Direct interactions — When you register an account, complete identity verification, make a deposit or withdrawal, contact support, or participate in a promotion on jilibet99.
- Automated technologies — When you use the jilibet99 platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 7 for details on cookies.
- Third-party sources — jilibet99 may receive data from payment processors (such as GCash and Maya) to verify transactions, and from identity verification services to comply with Know Your Customer (KYC) requirements.
- Publicly available sources — In some cases, we may verify information you provide against publicly available databases, including government records, to prevent fraud.
You are under no obligation to provide your personal information to jilibet99. However, certain information is required to create an account, process payments, and comply with legal obligations. Without it, we may not be able to provide you with access to our services.
4How Jilibet99 Uses Your Data
jilibet99 uses your personal data for the following purposes:
- To register and manage your account on the jilibet99 platform.
- To verify your identity and age as required by gaming regulations (KYC).
- To process deposits, withdrawals, and other financial transactions securely.
- To deliver the games, betting markets, and platform features you use.
- To send you service communications — such as account notifications, transaction confirmations, and security alerts.
- To provide customer support and resolve disputes.
- To send promotional communications and bonus offers, where you have consented to receive them. You can opt out at any time.
- To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited behaviour on jilibet99.
- To comply with our legal and regulatory obligations under applicable Philippine law.
- To analyse platform usage patterns and improve the jilibet99 user experience over time.
We will not use your personal data for any purpose that is incompatible with those stated above without notifying you and, where required, obtaining your consent.
5Legal Basis for Processing
jilibet99 processes your personal data on the following legal grounds:
- Contractual necessity — Processing required to fulfil our contract with you, including account management, payment processing, and delivering the services you have signed up for.
- Legal obligation — Processing required to comply with applicable laws, including anti-money laundering regulations, KYC requirements, and gaming licence conditions.
- Legitimate interests — Processing carried out for jilibet99's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights.
- Consent — Where you have explicitly consented to specific processing activities, such as receiving marketing communications or participating in optional data collection. You may withdraw consent at any time.
6Sharing Your Personal Data
jilibet99 does not sell your personal data. We only share it with third parties in the following limited circumstances:
- Payment processors — We share necessary financial data with payment service providers (such as GCash, Maya, BDO, BPI, and UnionBank) to process your transactions securely.
- Identity verification providers — We work with licensed KYC service providers to verify your identity as required by regulation.
- Game providers — Some game content on jilibet99 is supplied by third-party providers. These providers may receive limited technical data (such as player session tokens) necessary to deliver their games. They are contractually prohibited from using this data for any other purpose.
- Regulatory and legal authorities — jilibet99 may be required to disclose personal data to government agencies, gaming regulators, law enforcement, or courts in response to lawful requests or legal proceedings.
- Service providers — We use trusted third-party providers for services such as cloud hosting, analytics, email delivery, and customer support tools. All such providers are bound by data processing agreements and may only use your data as directed by jilibet99.
All third parties with whom jilibet99 shares your data are required to implement appropriate security measures and to use your information only for the specific purposes we have authorised. jilibet99 remains responsible for ensuring your data is handled in accordance with this Privacy Policy.
7Cookies and Tracking Technologies
jilibet99 uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
- Essential cookies — Required for the platform to function. These include session cookies that keep you logged in during your visit. Without these, jilibet99 cannot operate correctly.
- Performance cookies — Help us understand how players use jilibet99 by collecting anonymous usage data. This allows us to identify and fix problems and improve platform performance.
- Functional cookies — Remember your preferences, such as your chosen language or game lobby view, so you don't have to reset them every visit.
- Security cookies — Used to detect and prevent fraudulent activity, including detecting suspicious login patterns and bot activity.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of jilibet99. For most browsers, cookie settings are found in the "Preferences" or "Settings" menu.
jilibet99 does not use advertising cookies or cross-site tracking cookies. We are not in the business of targeted advertising.
8How Long We Keep Your Data
jilibet99 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Our standard retention periods are:
- Account data — Retained for the duration of your account plus five (5) years after closure, in accordance with standard financial record-keeping requirements.
- Transaction and betting records — Retained for a minimum of five (5) years for regulatory and anti-money laundering compliance purposes.
- Identity verification documents — Retained for the duration of your account plus five (5) years following account closure.
- Customer support communications — Retained for two (2) years from the date of the last communication.
- Technical and usage data — Typically anonymised or deleted after thirteen (13) months.
When your data is no longer required, jilibet99 will securely delete or anonymise it. If deletion is not immediately possible (for example, because data is stored in backup archives), we will securely isolate the data from further processing until deletion is possible.
9Your Privacy Rights
As a player on jilibet99, you have the following rights in relation to your personal data. These rights are available to you regardless of where you are in the Philippines.